Candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to team members.


  • Managing the customer support department’s day-to-day functions.
  • Responding to escalated customer support issues.
  • Implementing customer support processes to enhance customer satisfaction.
  • Formulating and revising customer support policies and promote their implementation.
  • Informing the team of all new information related to products, procedures, and trends.
  • Assessing support statistics and preparing detailed reports on the findings.

Skills Required

  • Proven experience as a customer support specialist, preferably within a similar environment.
  • Experience of financial services preferably business and payment related.
  • Must have Team lead Capability.
  • Strong oral, written, and interpersonal abilities.
  • Project management experience.

Experience : – 3-4 years in Financial Services.

Salary :   – Negotiable

Location : – Jaipur

Job Type: Full Time
Job Location: Jaipur

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