Privacy Policy

Home Privacy Policy

Getepay recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat user information we collect on and Getepay applications on mobile phone platforms and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers but does not apply to any third-party websites that may be linked to them, or any relationships you may have with the businesses listed on Getepay. By visiting and/or using our website, you agree to this Privacy Policy.


1. The terms “we”, “our” and “us” refer to

2. The terms “you”, “your” and “User” refer to you, as a user of Getepay.

3. The term “Personal Information” means information that you provide us and which identifies you personally for the purpose of being contacted or identified,

such as your name, telephone/mobile, email address, Age, Gender and any other data that is linked to such information.

Our standard practices & procedures in respect of collection and use of your personal information have been defined below to ensure safe use of Getepay website for you.

Please be informed that we have put in place reasonable security measures that are best of industry standards and are with commensurate with the nature of our business, but because of the inherent risk factor associated with the use of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this website, you agree, affirm and acknowledge to be bound by this Privacy Policy and you hereby consent that we can/will collect, use, process and share your personal information in the manner set out herein below. If you do not agree with these terms, you are advised to refrain for using this website, its products & services mentioned in the website.

It is further clarified that the terms & conditions (provided separately on this website) also form an integral part of your use of our website and should be read in conjunction with this Privacy Policy.

Information Collection, Use & Sharing

We will be sole owners of the information collected on this website, we will only have access to/collect information that you voluntarily give us via account creation on the website / email or any other direct contact from you. We will not sell or rent this information to anyone.

If you create your user account to use our products & services offered on, you are asked for your personal information such as your full name, email address and mobile number for records. We may collect and store your sensitive personal data or Information (such as your financial information such as your credit card, debit card details, your bank account information and KYC (Know your customer) documents as per RBI regulations and any other information that may be applicable) that you may choose to save in your user account created with

Your email address is used to send you newsletters, updates and news etc (if you subscribe to our newsletter during signup, or any time post your signup) If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us.

Your mobile number will be use to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMS’s from us, please notify us at to stop the same.

We shall be uploading the user images captured from the Getepay Merchant APP which will be used for various features available in the app. Your uploading the image for the features is a consent for the same.

You are also giving your consent to access to location, contacts and storage on the Getepay APPs as required for enabling various features.

You shall, nevertheless, have an option to remove any information provided by you including your personal information. If you opt for the said option of removal, Getepay will delete all your stored information from its servers.

Merchant/User authorizes Getepay to access to Location, Images, Contacts, Photos, Email id and storage on the Getepay APPS as may be required for enabling various features on the Getepay Mobile APP/Web Portal and as per compliance requirement.

We record information relating to your use of Getepay, including your location, IP address, Visited/, requested/referred URL, the searches you made. We use such information to steer Getepay toward providing the best possible level of security and service. We also make use of such information for statistical analyses of User behaviour in order to ascertain interest in and use of the various services provided by Getepay. As this type of analysis is done on aggregated information, a particular user cannot be identified.

The intellectual property rights associated with the website and its contents are owned by us. No right, title or interest in any downloaded material is transferred to the user as a result of any such downloading or copying.

Our brand, logos, product and service marks including names, trademarks, copyrights and other intellectual property matters, whether registered or not (“Our IP”) are exclusively owned by us. You agree to not display and/ or use Our IP in any manner without our prior express permission in writing. Nothing contained in this website or in the content, should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/ or to Our IP, without our express written permission.

The information collected with your use of Getepay (including your personal information) may be used to investigate, enforce, and apply our Terms of Use and Privacy Policy. We do send cookies to your computer/device in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. Please be advised that both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them) may be used by us. If you choose to disable cookies, some field of Getepay may not work properly or may not work at all. Getepay uses third party tools, who may collect anonymous information about your visits to Getepay using cookies, and interaction with Getepay products and services. Such third parties may also use information about your visits to Getepay products and services and other web sites to target advertisements for Getepay’s products and services. No Personal Information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any Personal Information about Getepay’s Users. Getepay Users can, anytime opt-out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. Please refer to the help file of your browser to understand the process of deactivating cookies on your browser.

If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communications so that we can effectively respond to your communication.

Transfer of information

your Personal Information is not shared by us with any third party apart from financial institutions such as banks, RBI or other regulatory agencies (as may be required) and to provide you with services that we offer through Getepay, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your Personal Information other than to provide the services requested by you.

Your Personal Information may be shared with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”) that we may have in existence now or in the future, in which case we will require them to honour this Privacy Policy. If another company acquires our company or our assets, that company will possess your Personal Information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy. We may disclose your Personal Information to third parties in a good faith belief that such disclosure is reasonably warranted to (a) take action regarding suspected illegal activities; (b) enforce or apply our terms and conditions and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our Users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive for any such action as described above.

We may disclose information in the aggregate format to third parties relating to User behaviour in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of Users that have been exposed to, or clicked on, advertising banners.


We may use the information we collect in connection with your use of Getepay (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.

User access of Personal Information

As a registered Getepay User, you can modify some of your Personal Information and your privacy preferences by accessing the “Account” section of this Website.


Your account is password protected. We use industry standard measures to protect the Personal Information that is stored in our database. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on Getepay, please contact us at

You hereby acknowledge that Getepay is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.


References on this Website to any names, marks, products, or services of third parties or hyperlinks to third-party websites or information are provided solely for your convenience and do not in any way constitute or imply our endorsement, sponsorship, or recommendation of the third party, information, product or service. Except as set forth herein, we do not share your Personal Information with those third parties and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites.

Terms and modifications to this Privacy Policy

This Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, you are requested to periodically review this policy. Please note that you are invariably responsible for updating your Personal Information, including providing us with your most current e-mail address.

If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of Getepay after any change/ amendment to this Privacy Policy shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

Applicable law

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Jaipur in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.