Nature of transaction
–Select Nature of transaction–Person to personPerson to merchant
Please select the issue from drop down list
Issue
–Select Issue Type–Amount debited but not credited to beneficiaries accountTransaction failed but amount debitedIncorrectly transferred to another accountTransaction timed out but amount debited in accountFraudulent transactionTransaction pendingTransaction not permitedTransaction declinedThreshold exceeded
Please select the issue from drop down list
Comments

Provide brief about your issue. Not greater than 500 characters
Transaction ID

Please enter your transaction reference number. It starts with 1, 7, 8, 9 or 0
Bank Name


VPA

Please enter your Virtual Payment Address (VPA)
Amount

Please capture rupee & paise separately in the box provided
Date of Transaction

Please use the calendar to select the date
Email ID

Please enter your mail ID
Registered Mobile No

Please enter your 10 digit mobile number. Do not prefix with +91 or “0”
Attach your updated bank account statement

Files must be less than 2 MB. Allowed file types: jpg jpeg png pdf.

Note: Please ensure contact details provided are correct before submitting

Issue
–Select Issue Type–Unable to link/fetch accountUnable to change or Remove accountUnable to Deregister
Please select the issue from drop down list
Comments

Provide brief about your issue. Not greater than 500 characters
Bank Name


VPA

Please enter your Virtual Payment Address (VPA)
Email ID

Please enter your mail ID
Registered Mobile No

Please enter your 10 digit mobile number. Do not prefix with +91 or “0”
Attach your updated bank account statement

Files must be less than 2 MB. Allowed file types: jpg jpeg png pdf.

Note: Please ensure contact details provided are correct before submitting

Issue
–Select Issue Type–Device binding failedMobile Registration failedSMS failed
Please select the issue from drop down list
Comments

Provide brief about your issue. Not greater than 500 characters
Bank Name


Email ID

Please enter your mail ID
Registered Mobile No

Please enter your 10 digit mobile number. Do not prefix with +91 or “0”
Attach your updated bank account statement

Files must be less than 2 MB. Allowed file types: jpg jpeg png pdf.

Note: Please ensure contact details provided are correct before submitting

Issue
–Select Issue Type–OTP not received
Please select the issue from drop down list
Comments

Provide brief about your issue. Not greater than 500 characters
Bank Name


Email ID

Please enter your mail ID
Registered Mobile No

Please enter your 10 digit mobile number. Do not prefix with +91 or “0”
Attach your updated bank account statement

Files must be less than 2 MB. Allowed file types: jpg jpeg png pdf.

Note: Please ensure contact details provided are correct before submitting

Issue
–Select Nature of transaction–Unable to login
Please select the issue from drop down list
Comments

Provide brief about your issue. Not greater than 500 characters
Bank Name


VPA

Please enter your Virtual Payment Address (VPA)
Email ID

Please enter your mail ID
Registered Mobile No

Please enter your 10 digit mobile number. Do not prefix with +91 or “0”
Attach your updated bank account statement

Files must be less than 2 MB. Allowed file types: jpg jpeg png pdf.

Note: Please ensure contact details provided are correct before submitting

Select a option
Have complaint/reference numberNo reference number
Please choice one option
Issue

Provide brief about your issue. Not greater than 500 characters
Bank Name


VPA

Please enter your Virtual Payment Address (VPA)
Email ID

Please enter your mail ID
Registered Mobile No

Please enter your 10 digit mobile number. Do not prefix with +91 or “0”
Attach your updated bank account statement

Files must be less than 2 MB. Allowed file types: jpg jpeg png pdf.

Note: Please ensure contact details provided are correct before submitting